How Can We Help?

Please note: Given the very large number of enquiries at present it may take up to 24 hours to process and respond to your request for information.

For all product and design enquiries please find the Australian and New Zealand contact details below. Please include your name, organisation and a contact telephone number and we will respond as soon as possible.

For all general enquiries - non-product or design related - email us at info@xlam.co.nz. Please include your name, organisation and a contact telephone number and we will respond as soon as possible.

Australia

XLam Australia Pty Ltd.

Pending the establishment of the Australian manufacturing plant, XLam has an office in Melbourne covering all states. Please send your detailed email to enquiries@xlam.com.au and a staff member shall follow up your enquiry.

Email:
enquiries@xlam.com.au
Address:
Office 8, 4-10 Bank Place, Melbourne

New Zealand

XLam NZ Ltd.

The New Zealand office and factory is located in Nelson, close to Nelson Airport.

Phone:
+64 3 538 0930
Email:
enquiries@xlam.co.nz
Address:
57 Beatty Street, Tahunanui, Nelson 7011, New Zealand

XLam Design Guide

Please send me an electronic copy of the XLam Design Guide and register me for updates.

Character limit: 250

XPress Updates

XLam keeps customers informed of relevant changes within the company, and within this website and associated technical documents, through broadcast email.

Please register to receive emailed updates through XLam Xpress.

Website Feedback

XLam is keen to receive any feedback (good or bad) which will help this website to meet the needs of customers and visitors. Please email your comments to enquiries@xlam.co.nz.

XLam Privacy Policy

XLam will not use any of your personal information outside of the explicit context of this website and its functionality, and will never release your information to any third parties, unless specifically required by law, and then only to government agencies with statutory law enforcement responsibilities.

XLam does collect personal information about you when you submit a request for our XLam CLT Design Guide or XLam Xpress updates through our website.  XLam may from time to time use portions of this personal information to help us to provide services or new and updated content to you, to verify your identity, and also to enforce our terms and conditions.

XLam undertakes a number of measures to provide security around the stored electronic data, but it is important to understand that electronic data is never totally safe from hacking or data breaches.  For clients concerned about the security of confidential information, we offer an independent method (Client Email Tool) for emailing specific files that will not be managed or accessible through the website.  For details, email enquiries@xlam.co.nz requesting information on the “Client Email Tool”.

The use of our website constitutes your agreement with these limitations and specific privacy terms.